This piece of information will guide you on how
to secure your bank account and update your
personal information, it doesn't matter if you have
Gtbank account or not because the same thing
goes when you don't update any old phone
number linking to your Bank account.
How is that possible?
Nice question, Gtbank also explains how your old
number can be acquired by another person,
maybe you just lost your SIM card or just
decided to change your line for some personal
reasons. Well, the bottom line is that when you
lost your Sim or don't use it for years then
network operators have the right to re-sale your
old line to another person since you are no
longer interested to use the phone number again.
Don't feel surprised when you call your old phone
number and hear it ringing and picked by another
person because it's possible, though that's not
the main issue here. What if the same line being
used by another person was the phone number
you used to open your account and forgot to
change it.
The Implication of another person using your old
phone number linking to your account is that the
person can be receiving alerts which might as
well contain your balance and other personal
information that shouldn't be seen by someone
else.
The good news is that Gtbank made it easier to
change your old phone number and other
personal details without calling customer care
support or visiting the banking hall, I equally
have the video from Gtbank that will guide you
on how to change any of your data through their
internet banking platform. Before watching the
video, let see how you can avoid your phone
number being used by another person.
How to retain your phone number
If you still need your old phone number then
always keep it active, at least now that most
smartphones allows you to use more than one
SIM card. When you lost your SIM, simply do
welcome back to retain the same phone number.
However, you might deliberately decide to let
your phone number go by dumping it, you even
have the right to cut it into pieces but make sure
the number is not linking to your account.
How to change your old Phone
number linking to your GTbank
account
account
To change your phone number simply watch this
video and follow the step by step guide but
remember you can as well update other personal
details and not just phone numbers. In case you
are unable to watch the video especially those
using the Operamini browser, you can follow
these steps.
Step: 1
Visit: www.gtbank.com and login with your User
ID or any email address linked to your account.
Step: 2
Navigate down to the left-hand side and click
Self-services menu and then to Cusomer
information update, this will take you to another
page. On the page, you will see New Request
button, click on it and choose what information
you wish to update.
Step: 3
Once you are on the New Request page you will
be able to change the following details
Your Name
Phone number
You address
Date of Birth
Now select any of the above and input the right
name, phone number, and your residential
address. If there was any mistake on your date
of birth then you can as well update it. Hope this
helps.