UBA Banking hall [UBA/Facebook]
5 types of people you will meet in a typical
Nigerian banking hall
A bank is a place where people mainly withdraw
and deposit money. Banks also provide various
financial services for its customers. Banking halls,
therefore, play host to all kinds of people, who have
different needs and intentions, every day. This
article looks at the five different people groupings
you are likely to observe in a typical Nigerian
banking hall.
1. THE MONEY FLASHERS
This group of people are usually cash depositors.
They only visit the bank when they have some cash
to deposit. More often than not, they have this aura
of confidence – and sometimes arrogance – as
they approach the counter. They are always in a
hurry. I think they believe they will be properly and
promptly attended to because their cash is
apparently needed in the bank. In some cases,
these persons join the Professional Complainers
(more below) to complain loudly when they do not
get immediate attention.
2. THE CONFUSED ONES
Almost everyone has met a member of this
particular group of people. Their incessant
questions about everything and anything can easily
annoy you. The basic nature of their questions will
make you value your education. They usually
experience difficulty in filling dates and writing
amounts in words. Some of them come to the bank
with a more educated person to help them with the
whole process. You can spot them filling and
discarding multiple tellers before heading for the
counter.
3. THE NOISE MAKERS
There are those who think the banking hall is a
StreetSide market. They often come with people
they know or strike up conversations with anyone as
soon they get into the bank. Worse still, they are
often very restless and impatient: they pace about,
receiving calls loudly and keep asking the banking
staff the same set of questions. They can be useful
because they monitor the queues and ensure no
jumping occurs.
4. THE PROFESSIONAL COMPLAINERS
This group of persons make their visit to banking
halls an opportunity to vent about everything they
consider bad about the bank. At times, they would
threaten to withdraw all their monies from the bank
and close down the account. They nag consistently
until people plead with them to exercise patience.
Interestingly, they seldom carry out their threats and
may remain loyal customers for long.
5. THE PEN BORROWERS
We have all met these people at one point or the
other. These people never go to the bank with pens.
Instead, they borrow pens from other customers.
They are always confident that someone at the bank
must have a pen. You may see them moving from
one customer to another asking for a pen. Some of
them cause confusion by lending other Pen
Borrowers the pen they borrowed from someone
else or by forgetting who they collected the pen
from.
Besides the above groupings, there are those who
mind their business when they visit the bank. They
fill their forms with their own pens, silently follow
the queues, and hardly make any sustained chit-
chat all through. These are the ‘normal’ ones.
Where do you belong??
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