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How To Change Your PalmPay Phone Number & Email Address (Quick & Easy Guide)
5 months ago

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Hello guys! I’m going to show you how I
changed my PalmPay’s Phone Number
and Email Address in this article. 
However, to change your phone number
or linked email address on PalmPay
Account, you must have your account
logged in to a PalmPay App. 
Furthermore, you must understand that
changing your phone number on the
PalmPay App, doesn’t mean that your
PalmPay wallet number will change. In
other words, the registered phone number
will remain the PalmPay Account Number.
This simply means, your PalmPay Account
Number can never be changed no matter
what happens. 
Email Address, on the other hand, is used
to receive alerts and notifications about
your PalmPay Account. Changing it will let
you receive new alerts and notifications
to the email address you just added.

Why Update your PalmPay
Contact Info?

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I have seen many users complaints about
changing their PalmPay phone number
and email address. These reasons are not
limited to security benefits, account
access and keeping information current.
 

Security Benefits
Security benefits such as two-steps
authorization which is activated via email
is one of the major reasons users update
their phone number and email address on
PalmPay Account.
If your PalmPay Email Address is
compromised, the next thing to do is to
change such email on your account to
avoid unauthorized access that can lead
to fraudulent activities on of your Money. 

Account Access 
This is another reason users can decide
to update their phone number and email
address on PalmPay app. If the linked
phone number or email address have
gotten lost, or unaccessible, you can
change them on your PalmPay Account to
regain access to your account. 

Keeping Information Current 
Keeping your information up-to-date is
another reason you may want to change
your PalmPay Phone Number and Email
Address. Keeping them current will let
you get new alerts and notifications about
your PalmPay Account in your inbox.

Changing your PalmPay
Phone Number 
If you’re worried about your PalmPay
account security, or you’ve lost your old
SIM card, or you cannot access your
palmpay account, or you need to link a
new phone number, follow these step-by-
steps guides to update phone on your
PalmPay Account. 
Requirements
Here are things needed/required to
change your phone number on PalmPay:

New Phone Number : Precisely, the
one that’ve not been used for account
creation on PalmPay before.
OTP Code : This will be sent upon
changing the number. It’s required to
confirm that you’re not using another
person’s phone number and that you
have access to the phone number.

Step-by-steps guide to Changing
your PalmPay Phone Number 
Follow these steps to successfully change
phone number on your PalmPay Account: 
Step 1 
Login to your PalmPay App and tap on
your profile image at the top-left corner of
your dashboard. 
Step 2 
Tap on “Mobile Number” Now, you will
required to input your PalmPay PIN to
proceed. 
Step 3 
Input your PalmPay PIN and tap Continue.

Next, input the new phone number and
tap continue.
 
Step 4 
An OTP code will be sent to the new
phone number. Confirm the code and tap
on “Change”. The system will confirm
your actions and proceed with your
request. 
You will get a notification that you’ve
successfully completed the change of
your PalmPay Account’s Phone Number.

Updating Your PalmPay
Email Address

Many people change their email address
on PalmPay due to lost access and
willingness to use new address. However,
if you’re willing to change email address
on your PalmPay Account, here is the
step-by-step guide with clear screenshot.
Changing your PalmPay Email
Address 
Step 1 
Login to your PalmPay Account via app.
Tap on your profile pic at the top-left
corner of your app dashboard. 
Step 2 
Tap on “Email Address” and clear the old
email address to add new one. 
Step 3 
Input new email address as desire and
tap on “Change Email Address” as
highlighted in the image below.

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Step 4 
A confirmation email carrying code will be
sent to the new email address. Login to
your Emailing app to confirm the code, or
click on the link provided in the email to
confirm the actions.

Changing your PalmPay
Account Names 
Yes, you can modifies your PalmPay
Account Names. But this comes with
terms and conditions. It’s important to let
you know that you can only modifies your
names on PalmPay and not change. 
In other words, you can correct your
names on PalmPay with your valid ID that
indicates the correct names. To do that,
kindly login to your PalmPay App and tap
on your profile image at the top-left
corner of your app dashboard. 
Tap on “Full Name” and you will be
provided with a “Apply to Modify Full
Name” form.

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